INTRODUCTION
- Premium Solicitors is the trading name of Premium Solicitors Ltd, which is registered under company registration no. 14268786 and is located at Wimbledon Business Centre, 4 Queens Road, Wimbledon, London SW19 8YB. A list of Directors and other members of staff is available for inspection.
- Premium Solicitors Ltd are registered with and regulated by the Solicitors Regulation Authority (SRA) under SRA No. 8001468.
- Premium Solicitors Ltd. provides legal services only to clients over the age of 18 unless express consent has been provided by a person with parental responsibility who remains at all times liable to explain this Privacy Policy and the Terms of Use Agreement to their dependents.
- Premium Solicitors Ltd conducts non-stop surveillance of its office premises through CCTV for quality, safety, and training purposes and retains video materials so obtained.
COLLECTION OF PERSONAL DATA
- Premium Solicitors Ltd collects the personal data of all prospective and current clients for the purposes of providing legal services.
- Premium Solicitors Ltd also collects personal data of individuals other than clients where such data is provided by clients who are authorised to disclose any such data in the course of providing requested or contracted legal services or pursuant to statutory obligations.
- Premium Solicitors Ltd collect all forms of personal data which is required to effectively provide requested or contracted legal services or pursuant to statutory obligations and therefore may include, but not be limited to:
- Identity;
- Contact;
- Finances;
- Health;
- Family;
- Employment;
- Criminal record;
- Immigration status.
- Premium Solicitors Ltd. collects prospective and current clients’ personal data by telephone, email, post, through its websites, and in person.
ACCESS TO PERSONAL DATA
- Access to clients’ personal data stored by Premium Solicitors Ltd is at all times restricted only to the current employees and consultants working for Premium Solicitors Ltd.
- Access to clients’ personal data stored by Premium Solicitors Ltd may be made from our office or remotely from other locations.
- Access to clients’ personal data stored by Premium Solicitors Ltd is always restricted only to the purposes of providing requested or contracted legal services and other statutory purposes, such as anti-money-laundering checks or audits.
- Premium Solicitors Ltd. allows current clients to access their personal data and obtain a copy free of charge while their case is pending.
- Premium Solicitors Ltd allows clients to update their personal data at any time via email (
This email address is being protected from spambots. You need JavaScript enabled to view it. ), telephone (020 3930 3900), post or at its premises.
PROCESSING OF PERSONAL DATA
- Premium Solicitors Ltd processes personal data based on requested or contracted legal services or pursuant to statutory obligations, including, but not limited to, countering money-laundering schemes.
- Premium Solicitors Ltd use collected personal data in the course of providing requested or contracted legal services for purposes including, but not limited to:
- Verifying their authenticity;
- Conducting required anti-money-laundering checks;
- Communicating with clients and other interested parties;
- Preparing legal documentation;
- Seeking advice from 3rd parties;
- Responding to complaints.
STORAGE OF PERSONAL DATA
- Premium Solicitors Ltd stores clients’ personal data in the form of soft copy and hard copy.
- Soft copy of clients’ personal data is stored securely on Premium Solicitors Ltd computers and an online cloud.
- Hard copy of clients’ personal data is stored securely at the Premium Solicitors Ltd office premises and an additional storage location.
SHARING OF PERSONAL DATA
- Premium Solicitors Ltd may share clients’ personal data with 3rd parties only where it is required to effectively provide contracted legal services or pursuant to statutory obligations, which may include, but not be limited to:
- HM Courts & Tribunals;
- The Home Office, UKVI
- HM Revenue and Customs (HMRC);
- Solicitors Regulation Authority (SRA);
- External auditors;
- Legal counsels;
- Other parties to legal proceedings.
- Premium Solicitors Ltd do not at any time share clients’ personal data with 3rd parties for marketing or any other commercial purposes.
DISPOSAL OF PERSONAL DATA
- Premium Solicitors Ltd return all of the clients’ original documentation upon the closure of each file unless a right of lien has been exercised due to outstanding fees.
- Premium Solicitors Ltd stores clients’ personal data for 6 years after each file is closed, according to the requirements imposed by the Solicitors Regulation Authority (SRA).
- Premium Solicitors Ltd allow former clients to obtain, within 7 days of making a request, a copy of their personal data anytime during a period of 6 years after the closure of each file, in exchange for an administrative fee.
- Premium Solicitors Ltd may transfer a copy of former clients' personal data after the closure of their file to other organisations where such a transfer is requested on behalf of such former clients by their current legal representatives.
- Premium Solicitors Ltd deletes all former clients' personal data after 6 years of the closure of each file.
USE OF WEBSITES
- This Privacy Policy applies solely to the following websites operated by Premium Solicitors Ltd:
- Information about services offered on Premium Solicitors Ltd.'s websites is presented only for reference purposes and cannot be deemed binding on Premium Solicitors Ltd.
- All Premium Solicitors' websites may contain links to other websites, and Premium Solicitors Ltd does not accept any responsibility over the privacy policies of such websites; all current and prospective clients of Premium Solicitors Ltd are encouraged to familiarise themselves with the privacy policies of all websites they visit.
- All Premium Solicitors' websites use cookies and by using those websites and agreeing to this Privacy Policy, the user consents to Premium Solicitors Ltd using cookies in accordance with the terms of this Policy.
- Cookies are small pieces of data sent from a website and stored on the user's computer/device by the user's web browser while the user is browsing. Their main purpose is to identify users when they revisit the website days or weeks later.
- Premium Solicitors Ltd use the following types of cookies on its websites, for the following purposes:
- Google cookies: Premium Solicitors Ltd uses Google Analytics to analyse the use of its websites; Google Analytics generates statistical and other information about the website use by means of cookies, which are stored on users' computers/devices; the information generated relating to Premium Solicitors' websites is used to create reports about the use of those websites; Google will store and use this information according to Google's privacy policy (https://policies.google.com/privacy);
- Session cookies: Premium Solicitors Ltd uses session cookies, which are core system cookies used to maintain website functions. They exist only in temporary memory while the user navigates the website and are normally deleted by a web browser when the user closes the browser.
- This website uses high-level (128/256 bit) Secure Sockets Layer (SSL) encryption technology from one of the world leaders in security software, Comodo; the SSL encryption protocol secures communication over the Internet and makes all the information sent through website forms unreadable to any person or robot trying to intercept it; all forms on this website have up to 256-bit encryption to protect personal information and data from unwanted access or to transmit data confidentially.
- Unfortunately, the transmission of information via the internet is not completely secure and although Premium Solicitors Ltd do its best to protect personal data of its current and prospective clients, no guarantee may be made as to the security of any data transmitted to the website and, as such, any such transmission is conducted at each individual’s own risk; once Premium Solicitors Ltd have received transmitted information, strict procedures and security features are used to try to prevent any unauthorised access.
FINAL REMARKS
- Premium Solicitors Ltd has designated Mr Arshad Mahmood, a Solicitor and the Managing Director, as the Data Protection Officer (DPO) responsible for protecting clients’ personal data.
- Clients of Premium Solicitors Ltd who are not satisfied with the manner in which their personal data is collected, stored, used or retained may, in the first place, submit a complaint to the Data Protection Officer (DPO) at
This email address is being protected from spambots. You need JavaScript enabled to view it. . - Clients of Premium Solicitors Ltd who are not satisfied with the manner in which their personal data is collected, stored, used or retained and who fail to receive a satisfactory response from the Data Protection Officer (DPO) have a right to submit an official complaint to the Information Commissioner’s Office (https://ico.org.uk/).
- By requesting the provision of legal services from Premium Solicitors Ltd, or contracting with Premium Solicitors Ltd for the same, prospective and current clients of Premium Solicitors Ltd consent to the collection, storage, use and retention of their personal data for a period of up to 6 years on the terms of this Privacy Policy.
The effective date of this Privacy Policy is 1st October 2022.
